HELP CENTRE
FREQUENTLY ASKED QUESTIONS
Answers to common questions about v1prep
Is v1prep an EASA-approved training programme?
No — v1prep is an independent study aid, not a certified ATO or Part-FCL provider. It is designed to complement your official ATPL exam preparation or type-rating course, not replace it. Always follow your ATO's syllabus and your authority's (EASA, FAA, CAA, etc.) requirements for licensing.
How accurate is the content?
Every question and explanation is sourced from authoritative materials: Airbus FCOM, FCTM and QRH for A320 content, Boeing FCOM and FCTM for B737 content, EASA CS-25 and EU regulations for airworthiness and operations, ICAO Annexes for law, Oxford/CAE ATPL textbooks for EASA theory, the FAA's own handbooks (PHAK, AFH, IFH, AIM) and 14 CFR for the FAA written tests, and, for the Embraer E-Jet, the EASA type-certificate data sheets, the Transport Canada operational evaluation report and an E190 AOM summary. Source citations appear at the bottom of each explanation. We actively review and correct errors — see our changelog for recent updates.
Will this help me pass my airline interview?
Yes — the content focuses on technical questions airlines frequently ask during interviews: A320 systems walkthroughs, ATPL theory fundamentals, operational scenarios, and abnormal procedures. The Mock Interview mode simulates a timed technical round with randomised questions. Many pilots have used similar tools successfully, though your preparation quality ultimately determines the outcome.
Can I get a refund?
Yes — we offer a voluntary 14-day money-back guarantee on first-time subscriptions. Lifetime purchases are refundable within 14 days if less than 10% of the content has been accessed. See our Refund Policy for full details.
How do I cancel my subscription?
You can cancel at any time from your account page, or directly in the Gumroad customer portal (link in your receipt email). After cancellation, access continues until the end of your current billing period.
Which aircraft and licences does v1prep cover?
Airbus A320 Family (A318/A319/A320/A321 — both CFM56 and V2500 variants) and Boeing 737 NG/MAX and the Embraer E-Jet family (E170–E195, E1 and E2). For ATPL theory, all 13 EASA ATPL subjects are covered (Air Law, AGK, Instrumentation, Mass & Balance, Performance, Flight Planning, Human Performance, Meteorology, General Navigation, Radio Navigation, Operational Procedures, Principles of Flight, Communications); PPL, IR and CPL theory are covered as well. For the FAA, all four written tests are covered — Private Pilot, Instrument, Commercial and ATP — each written to the FAA's Airman Certification Standards and cited to the FAA handbooks. Note: ATPL and interview content is interview-oriented — not a complete exam syllabus.
Do you have content for other aircraft (A350, B777, etc.)?
v1prep covers the A320 Family, Boeing 737 NG/MAX and the Embraer E-Jet family (E170–E195). The A350, B777 and ATR are not covered yet; new types are announced in the Changelog.
Can I use v1prep offline?
Currently v1prep is a web application that requires an internet connection for the first load. Your progress is kept in your browser's storage and synced to your account when you are signed in, but questions are loaded from the site, so there is no offline mode and no mobile app yet.
Are there discounts for students or groups?
Yes: 40% student discount (proof required via ID/enrolment letter), 20% off for pilot groups of 4 or more, and annual plans already save ~35% vs monthly. Contact us via the Contact form to apply for a discount.
Can my flight school / ATO use v1prep for our students?
Yes — we offer dedicated ATO licences: School Starter (€199/mo, 15 students), ATO Pro (€499/mo, 50 students), and Enterprise (custom pricing, unlimited). Contact us to discuss seats, onboarding and how your students' progress can be reported.
How often is content updated?
New questions are added monthly, and existing questions are continuously reviewed against the latest FCOM revisions and regulatory changes. See our Changelog for a public list of recent updates.
I found an error — what should I do?
Click the " REPORT ERROR" button below any question's explanation. Reports go directly to our content team and are reviewed within 48 hours. Corrections are applied in the next content update (and logged in the changelog).
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