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Facilitation (ICAO Annex 9)

Air LawCPL · ATPL8 min readUpdated Sep 2026
Definition

ICAO Annex 9 (Facilitation) contains the Standards and Recommended Practices that States apply to speed the clearance of aircraft, crew, passengers, baggage, cargo and mail through customs, immigration, public health and agriculture formalities, while keeping the controls those authorities need.

Facilitation is the part of air law that deals with borders. Every international flight crosses the jurisdiction of customs, immigration, public health and agriculture authorities, and each could, in principle, demand its own forms, inspections and delays. ICAO Annex 9 (Facilitation) sets the limits: which documents a State may require for an aircraft, its crew, its passengers and its cargo, how many copies, and how people who may not enter a State are to be handled.

The purpose is speed without losing control. Air transport sells time, and an hour saved in the air is wasted if it is lost at the border. Annex 9 therefore standardises the paperwork, encourages electronic exchange of data before arrival, and spreads responsibility among States, airports and operators. It sits beside Annex 17 (see aviation security): facilitation removes needless obstacles, security keeps the necessary ones, and the two Annexes are written to balance each other.

On this page
  1. Purpose of Annex 9
  2. Aircraft Entry Documents
  3. Crew Member Certificates
  4. Transit Passengers
  5. Inadmissible Passengers
  6. Deportees and Persons in Custody
  7. Electronic Data Interchange
  8. Frequently asked questions

Purpose of Annex 9

Annex 9 derives from Article 37 of the Chicago Convention, which empowers ICAO to adopt international standards on customs and immigration procedures among other subjects. Two further Articles give it purpose. Article 22 obliges each State to adopt all practicable measures to facilitate and expedite navigation by aircraft between the territories of Contracting States and to prevent unnecessary delays, especially in administering the laws on immigration, quarantine, customs and clearance. Article 23 commits States, so far as they find it practicable, to establish customs and immigration procedures in accordance with the practices established under the Convention (see Chicago Convention).

Like the other Annexes, Annex 9 contains Standards, which States must follow or notify ICAO of a difference, and Recommended Practices, which they endeavour to follow. Differences are common in facilitation, because customs and immigration law is guarded closely by governments. France, for example, records in its AIP that it may still require a General Declaration where it considers it necessary, notably because of the type of illness involved or the origin of the flight, and that it regards presentation of the cargo manifest as most useful to its customs service.

Aircraft Entry Documents

Annex 9 limits the documents a State may demand for the arrival or departure of an aircraft to a small set with standard layouts:

Document What it covers
General Declaration The flight: operator, registration and nationality of the aircraft, flight number, route, places of departure and arrival, and a declaration of health
Cargo Manifest The cargo carried, consignment by consignment
General Stores List The stores on board: goods for use or sale on the aircraft, such as food, drink and supplies

The General Declaration is signed by the pilot-in-command or by an authorised agent of the operator. It also covers the crew and the passengers embarking and disembarking, although the long-standing aim of Annex 9 is to remove the reference to passengers from it altogether, since their details reach the authorities in other ways. States may not require more than 3 copies each of the General Declaration, the Cargo Manifest and the General Stores List.

The documents may be typewritten, produced in electronic data form, or handwritten in ink or indelible pencil, provided they are legible, which in practice means block capitals. These entry documents are separate from those the aircraft must carry under Article 29 of the Convention, such as its certificates of registration and airworthiness, the journey log book and, when passengers or cargo are carried, a passenger list and cargo manifest (see aircraft registration and documents).

For the crew of an airline flight, most of this is invisible: the operator or its handling agent prepares and transmits the documents, and the pilot-in-command signs where a State still asks for a General Declaration. A pilot flying a private or business aircraft abroad often handles the formalities in person. Where the State's regulations so require, the Chicago Convention obliges an aircraft entering its territory to land at an airport the State has designated for customs and other examination, and to depart from one when leaving, so the choice of destination and alternate aerodromes must take border services into account, as well as their opening hours.

Exam tip: for a non-scheduled flight landing in another State for non-traffic purposes, such as a technical stop, Annex 9 treats the flight plan as adequate advance notice, provided it is received at least 2 hours before arrival and the landing is made at a previously designated international airport.

Travellers waiting in a terminal hall beside glazed customs booths, under signs in Russian and English for international arrivals and departures.
The customs control area at Yemelyanovo Airport, Krasnoyarsk. Under Annex 9, an oral declaration of baggage contents is acceptable, and authorities may inspect bags at random rather than examine every one.Главное управление МЧС России по Красноярскому краю · CC BY 4.0 · Wikimedia Commons

Crew Member Certificates

Airline crews cross borders several times a day, and asking each of them for a visa at every stop would make operations impossible. The crew member certificate (CMC) was developed as an identity card for flight crew and cabin attendants, so that crew licences can serve their primary purpose of attesting professional qualifications.

A Contracting State must accept the CMC for temporary admission without requiring a passport or visa, provided the crew member:

A crew member who wants to travel further into the country, or stay longer, falls under the normal immigration rules.

Transit Passengers

A transit passenger is one who stops at an airport on the way to another State without entering the State of the stop. Many wait in a direct transit area, which Annex 9 defines as a special area established in an international airport, approved by the public authorities concerned and under their direct supervision or control, where passengers can stay during transit or transfer without applying for entry.

Other passenger provisions aim at the same simplicity. An oral declaration of the contents of passenger and crew baggage is acceptable, and the authorities may inspect bags at random rather than examine them all. Where a State allows travellers to enter without a visa, as under a visa waiver scheme, the State of departure will not require any identity document other than the passport.

A row of automated e-passport control gates at Zurich Airport, under a sign in German and English for adults with biometric Swiss, EU or EEA passports.
Automated passport control gates at Zurich Airport. Annex 9 limits the documents and formalities States may demand of passengers and crew, so that border controls do not cause unnecessary delay.Zurich International Airport - 2018-11-01 - IMG 1783.jpg : PESP/ Wikimedia derivative work: Bonus bon · CC BY-SA 4.0 · Wikimedia Commons

Inadmissible Passengers

An inadmissible passenger, in Annex 9 terms an inadmissible person, is a person who is or will be refused admission to a State by its authorities. Typical reasons are the lack of a required visa, exclusion from a visa waiver scheme, a passport that is invalid, or no right of residence. Because such a passenger was carried to a State they had no right to enter, the operator that brought them is responsible for removing them, to the point where the journey began or to any place where they are admissible. The State concerned serves the operator with a removal order, a written order directing it to remove the person from its territory.

This responsibility is why airlines check travel documents at check-in and at the gate: the operator is expected to take reasonable precautions to ensure that passengers hold the documents their destination and any transit State require.

The commander keeps the final say on safety: EU air operations rules let the commander refuse to carry an inadmissible passenger, deportee or person in custody whose carriage poses a risk to the safety of the aircraft or its occupants.

Deportees and Persons in Custody

A deportee is a person who had been legally admitted to a State, or had entered it illegally, and who is later formally ordered by the competent authorities to leave. Removal of a deportee is organised by the deporting State, which makes the travel arrangements with the operator and provides any escort, defined in Annex 9 as an individual authorised by a Contracting State or an aircraft operator to accompany inadmissible persons or deportees. Persons in custody travel under escort because judicial or administrative proceedings oblige them to.

These passengers are treated as potentially disruptive. The practice is to:

The pilot-in-command may refuse carriage where safety is at risk, and an escalating case is handled like any other disruptive passenger situation under the commander's authority.

Electronic Data Interchange

Electronic data interchange (EDI) replaces paper declarations with data sent between operators and border agencies in agreed formats. Annex 9 encourages States that introduce EDI techniques to plan a migration to complete reliance on the electronic system, so that operators do not have to run paper and electronic procedures side by side. France notes in its GEN 1.7 differences the drawback of the opposite approach: where use of the electronic system is optional, the normal customs clearance procedure for cargo has to be kept as well.

The most visible application for passengers is advance passenger information (API), in which the operator sends the passport data of everyone on board to the authorities of the destination before arrival, so that checks can be made while the aircraft is still in flight. Some States also receive passenger name record (PNR) data from airline reservation systems. Annex 9 bars States from demanding data elements outside the internationally agreed message standards, so that operators can meet the demands of many States with one system, and its PNR provisions oblige States to protect the personal data they receive.

The same thinking applies to cargo, where electronic manifests let customs assess consignments before the aircraft lands.

Frequently asked questions

What is ICAO Annex 9?

Annex 9, Facilitation, is the ICAO Annex that sets Standards and Recommended Practices for the entry and departure of aircraft, crew, passengers, baggage, cargo and mail. It derives from Article 37 of the Chicago Convention and gives effect to Article 22, which obliges States to facilitate and expedite air navigation, and Article 23, on customs and immigration procedures. It limits the documents and formalities States may require.

Who signs the General Declaration?

The General Declaration is signed by the pilot-in-command or by an authorised agent of the operator. It gives the operator, registration and nationality of the aircraft, the flight number, the route and the places of departure and arrival, together with a health declaration. States may not require more than 3 copies of it, and the same limit applies to the cargo manifest and the general stores list.

What is a crew member certificate?

A crew member certificate (CMC) is an identity card for flight crew and cabin attendants. It leaves the licence to prove professional qualifications. A State must accept the CMC for temporary admission, without a passport or visa, when the crew member keeps it, stays at the airport or in the adjacent cities, and leaves on the same aircraft or the next regularly scheduled flight.

What is the difference between an inadmissible passenger and a deportee?

An inadmissible person is one who is or will be refused admission to a State by its authorities, usually for lack of a valid visa or passport, and the operator that carried the person must remove them. A deportee had been admitted to the State, or had entered it illegally, and is later formally ordered by its authorities to leave. Both may travel under escort.

Where are deportees and persons in custody seated on an aircraft?

Deportees and persons in custody are normally boarded before the other passengers, with any escorts, and the pilot-in-command is told they are on board. Under EASA rules they are not given seats with direct access to emergency exits, where they could hinder an evacuation. The commander may refuse to carry an inadmissible passenger, deportee or person in custody whose carriage poses a risk to the safety of the aircraft or its occupants.

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Sources and further reading

  1. ICAO Annex 9, Facilitation (ICAO Store)
  2. ICAO, Facilitation Programmes, Annex 9
  3. ICAO Doc 9957, The Facilitation Manual
  4. ICAO Doc 7300, Convention on International Civil Aviation
  5. AIP France, GEN 1.7, Differences from ICAO Standards, Recommended Practices and Procedures (Annex 9)
  6. EASA Easy Access Rules for Air Operations (Regulation (EU) No 965/2012)

Library articles are written for study and exam preparation. They do not replace your aircraft's approved documentation, your operator's procedures or the regulations themselves.