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WHY V1PREP

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TERMS OF SERVICE

LAST UPDATED: APRIL 2026 · VERSION 2.0

1. Definitions

• Service — the v1prep website, web application, mobile app and related content.
• Content — question banks, explanations, notes, schemas, videos, audio, and any other material made available through the Service.
• Subscription — a paid plan granting access to premium Content for a recurring period (monthly or yearly) or lifetime access.
• Consumer — a natural person acting outside their trade, business, craft or profession (as defined in EU Directive 2011/83/EU).

2. Eligibility

You must be at least 18 years old to create an account and purchase a Subscription. If you are between 13 and 18, you may use a free account only with verifiable consent from a parent or legal guardian. The Service is not directed at children under 13 (under 16 in the EU/EEA) and we do not knowingly collect their data.

3. Description of the Service

v1prep provides aviation training content — including question banks, study notes, schemas and progress tracking — for pilot training and airline interview preparation. Content covers EASA ATPL theory, Airbus A320 Family type rating, Boeing 737 (NG / MAX) type rating, and related subjects.

4. Educational Purpose, Independence & Disclaimer

v1prep is an independent training tool. It is not an official, authority-approved or certified resource and is not affiliated with, endorsed by, or sponsored by any aviation regulator (EASA, FAA, ICAO, UK CAA, GCAA), aircraft manufacturer (Airbus, Boeing, ATR, Embraer, etc.), airline, or Approved Training Organisation (ATO).

Content is provided for educational and training purposes only. It is not a substitute for official manufacturer documentation (FCOM/FCTM/QRH), regulatory authority materials (EASA/FAA/ICAO), approved ATO courseware, your operator's SOPs, or instruction from certified flight instructors and examiners. Users are solely responsible for consulting authoritative sources for any operational, certification or licensing decision.

We are committed to the highest editorial accuracy. If you spot a discrepancy or error, please report it via the ⚑ REPORT ERROR button beneath any question's explanation, or via our Contact form. See the full Disclaimer & Independence statement.

5. Subscriptions, Pricing & Auto-Renewal

Paid plans (PRO, Lifetime, School licences) are billed in advance through our payment processor Gumroad, who acts as Merchant of Record and handles VAT/sales-tax collection and remittance in all supported jurisdictions.

Auto-renewal notice (UK Consumer Rights Act / EU consumer rules): monthly and yearly Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date. You will receive an email reminder at least 7 days before renewal for yearly plans. You can cancel at any time from your Account panel or the Gumroad customer portal (link included in your receipt).

We may change prices for future billing periods; existing Subscriptions continue at the original price until renewal, and you will be notified of any change at least 30 days in advance.

6. Digital Content & Right of Withdrawal

EU/UK Consumers: under EU Directive 2011/83/EU and the UK Consumer Contracts Regulations 2013 you normally have 14 days to withdraw from a distance contract. Because the Service is digital content supplied immediately, you expressly consent to immediate performance and acknowledge that you lose your right of withdrawal once you begin accessing paid Content. Despite this, we voluntarily offer a 14-day money-back guarantee subject to our Refund Policy.

See our Refund Policy for full details.

7. Licence & Acceptable Use

We grant you a limited, non-exclusive, non-transferable, revocable licence to access the Content for personal, non-commercial training use only, while your account is active and in good standing. You agree not to:

• resell, redistribute, sublicense, publish or publicly share paid Content;
• reverse-engineer, decompile, scrape or use automated tools to extract Content;
• share your account credentials or allow third parties to use your account;
• use the Service for any unlawful, fraudulent, or infringing purpose;
• upload malicious code, overload our infrastructure or attempt to gain unauthorised access;
• circumvent access controls, payment systems, or usage limits.

8. Intellectual Property

All Content, trademarks, logos, interface design, source code and databases are owned by v1prep or its licensors and are protected by copyright, database-right and trademark laws. Questions and explanations may reference public regulatory, manufacturer or academic sources (cited where applicable); the curation, wording, selection, arrangement, schemas and platform are our proprietary work.

Third-party trademarks (Airbus, Boeing, EASA, ICAO, etc.) appear for identification purposes only; no affiliation or endorsement is implied.

9. User Content

When you submit content to us (bug reports, error reports, suggestions, comments), you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable licence to use, reproduce, modify and incorporate such content into the Service without obligation to you.

10. Warranty Disclaimer

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, uptime or accuracy. Nothing in these Terms limits any statutory rights you have as a consumer — in the EU/UK this specifically includes conformity of digital content under Directive (EU) 2019/770 and the UK Consumer Rights Act 2015.

11. Limitation of Liability

To the maximum extent permitted by law, v1prep's aggregate liability arising out of or related to the Service is limited to the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) one hundred euros (€100). We exclude liability for indirect, incidental, special, consequential or punitive damages, loss of profit, data, goodwill or exam results.

Nothing in this clause excludes or limits liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; gross negligence or wilful misconduct; or any liability that cannot be excluded under applicable consumer protection law.

12. Indemnification

You agree to indemnify and hold harmless v1prep, its officers, employees and agents from any claim, damage or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Service, or infringement of any third-party right by your use of the Service.

13. Termination

We may suspend or terminate your account if you materially breach these Terms, with or without notice depending on severity. You may close your account at any time from the Account panel; closure terminates access but does not entitle you to a refund beyond the Refund Policy window. Sections that by their nature should survive (IP, liability, indemnity, governing law) survive termination.

14. Modifications to the Service & Terms

We may modify, suspend or discontinue any part of the Service at any time. Material changes to these Terms will be notified via email or a prominent site banner at least 30 days before taking effect. Continued use after the effective date constitutes acceptance. If you do not agree, you may cancel your Subscription and request a pro-rata refund of any unused paid period.

15. Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control (natural disasters, war, strikes, government action, internet or utility outages, cyber-attacks, pandemics).

16. Governing Law & Jurisdiction

These Terms are governed by the laws of the Operator's country of establishment (the country in which the natural person Operator has their habitual residence, or, if the Operator is a legal entity, the country of its registered seat — as specified in our Legal Notice / Imprint), without regard to conflict-of-law rules (UN CISG excluded). Courts of that jurisdiction have exclusive jurisdiction for business-to-business disputes. Consumer protection: if you are a Consumer resident in the EU/EEA or UK, nothing in this clause deprives you of the protection of the mandatory consumer-protection rules of your country of residence (Art. 6 Rome I / Art. 17-18 Brussels I bis), and you may also bring proceedings before the courts of your place of residence.

17. Online Dispute Resolution (EU)

The European Commission provides a platform for online dispute resolution available at ec.europa.eu/consumers/odr. We are not obliged or willing to participate in dispute-resolution proceedings before a consumer arbitration board.

18. Severability, Waiver, Assignment

If any provision is held unenforceable, the remainder shall continue in full force. Failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a corporate transaction on notice to you.

19. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and v1prep regarding the Service.

20. Contact

For questions about these Terms, please use the Contact form. See our Legal Notice / Imprint for the operator's registered details.

PRIVACY POLICY

LAST UPDATED: APRIL 2026 · VERSION 2.0 · GDPR · UK-GDPR · CCPA/CPRA · UAE-PDPL · KSA-PDPL

1. Controller & Contact

v1prep (“we”, “us”, “our”) is the trading name under which the Operator (a natural person or legal entity identified in our Legal Notice / Imprint) provides the Service. The Operator is the Data Controller for personal data processed through the Service, as that term is defined in Article 4(7) GDPR / UK-GDPR. For any privacy enquiry please use our Contact form with subject “Privacy Request”. A formal Data Protection Officer (DPO) is appointed only if mandated by Art. 37 GDPR (most solo operators are exempt); where no DPO is required, privacy requests are handled directly by the Operator via the Contact form.

2. Scope

This policy applies to all users of the Service worldwide. Regional laws apply in addition — we have included specific sections for EU/EEA & UK, California, other US states, UAE and Saudi Arabia.

3. What data we collect

• Account data — name, email, hashed password, plan tier, account creation date, language and theme preference.
• Usage data — questions attempted, correctness, session duration, streak, bookmarks, flagged questions, error reports.
• Payment metadata — billing country, plan purchased, subscription status, transaction reference. Card data is handled exclusively by Gumroad (PCI-DSS Level 1). We never see or store card numbers or CVVs.
• Contact data — name, email, organisation, message content (if you contact us).
• Technical data — IP address (truncated to /24 for storage), browser type, device type, referrer, approximate region (from IP), timestamps.
• Support data — correspondence content and attachments you send to support.

We do not knowingly collect special-category data (health, biometric, genetic, political, religious, sexual-orientation data) and ask you not to submit any. We do not engage in automated decision-making or profiling with legal or significant effect on you.

4. Purposes & lawful bases (GDPR Art. 6)

5. Third-party processors & recipients

All processors are bound by Data Processing Agreements and are contractually restricted to processing your data only on our documented instructions.

6. International transfers

Some processors operate outside the EU/EEA and UK. When we transfer personal data to such countries we rely on: the EU Commission adequacy decision (if any), Standard Contractual Clauses (SCCs) 2021/914, the UK International Data Transfer Addendum, or (for US-Data-Privacy-Framework-certified recipients) the DPF. You may request a copy of the safeguards we use.

7. Retention periods

8. Security

We apply appropriate technical and organisational measures including TLS 1.2+ in transit, encryption at rest for passwords (bcrypt/argon2), least-privilege access, logging, MFA for admin access, security patching, supplier due-diligence, and incident-response procedures. No system is 100% secure and we cannot guarantee absolute security.

9. Breach notification

In the event of a personal-data breach likely to result in a risk to your rights and freedoms we will notify the competent supervisory authority within 72 hours (GDPR Art. 33) and will notify affected individuals without undue delay where the breach is likely to result in a high risk (Art. 34).

10. Cookies & similar technologies

We describe cookies and browser-storage usage in a separate Cookie Policy. You can change your preferences at any time via the “Cookie Settings” link in the footer.

11. Your rights (all regions — summary)

• Access — obtain a copy of your personal data.
• Rectification — correct inaccurate or incomplete data.
• Erasure (“right to be forgotten”) — request deletion subject to legal retention.
• Restriction — limit processing while a dispute is pending.
• Portability — receive your data in a commonly-used machine-readable format.
• Object — to processing based on legitimate interest or direct marketing.
• Withdraw consent — at any time, without affecting prior lawful processing.
• Not be subject to solely automated decision-making — with legal or significant effect (we do not engage in this).
• Lodge a complaint with your supervisory authority (see regional sections).

To exercise any right, use our Contact form. We respond within 30 days (GDPR) or 45 days (CCPA/CPRA); we may ask you to verify identity before acting on a request. There is no fee; excessive or manifestly unfounded requests may be charged or refused.

12. Children's privacy

The Service is not intended for children under 16 (EU/EEA) or 13 (US/UK). We do not knowingly collect data from such children. If you believe a child has provided us data, contact us and we will delete it promptly.

13. EU/EEA supplement (GDPR)

If you are in the EU/EEA, the General Data Protection Regulation (EU) 2016/679 applies. You may lodge a complaint with the supervisory authority of your country of residence, work or alleged infringement. A list of EU DPAs is available at edpb.europa.eu. If we do not have an establishment in the EU we will designate an EU representative (Art. 27); their contact details will appear in our Legal Notice.

14. UK supplement (UK GDPR & DPA 2018)

If you are in the UK, the UK General Data Protection Regulation and the Data Protection Act 2018 apply. You may complain to the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113. If we are based outside the UK we will designate a UK representative where required by Art. 27 UK-GDPR.

15. California & other US residents (CCPA/CPRA & state privacy laws)

Notice at collection: in the previous 12 months we have collected the categories of personal information listed in section 3 (identifiers, commercial information, internet/network activity, geolocation approximation, inferences). Purposes and disclosures are described above. We retain each category as set out in section 7.

Sale / sharing: we do not sell your personal information and we do not share it for cross-context behavioural advertising, as those terms are defined by the CCPA/CPRA.

Your California rights: the right to know, delete, correct, limit the use of sensitive personal information (we do not collect such information), opt-out of sale/sharing (N/A), and the right to non-discrimination for exercising any right. You may also make a “Shine the Light” request (Cal. Civ. Code § 1798.83).

Global Privacy Control: we honor the GPC browser signal as an opt-out of sale/sharing where applicable.

How to exercise: submit a request via our Contact form. Authorised agents may act on your behalf with written authorisation and identity verification.

Other states: residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA) and other states with comparable laws have equivalent access, deletion, correction and opt-out rights. Submit requests via the Contact form.

16. Middle East supplement (UAE PDPL, Saudi PDPL)

If you are in the United Arab Emirates, Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) applies. You have rights comparable to the GDPR: access, correction, erasure, restriction, objection, portability and withdrawal of consent. Complaints may be addressed to the UAE Data Office.

If you are in the Kingdom of Saudi Arabia, the Personal Data Protection Law (Royal Decree M/19 of 2021, as amended) applies. You have comparable rights of access, correction and deletion; cross-border transfers are permitted only with appropriate safeguards and, where required, authorisation of the Saudi Data & AI Authority (SDAIA).

Other Middle-Eastern jurisdictions (Bahrain, Qatar QFC, DIFC Law 5 of 2020, ADGM) have similar regimes; we honour equivalent rights. Submit requests via our Contact form.

17. Other regions

We honour equivalent privacy rights granted under applicable law to residents of Canada (PIPEDA/Law 25 Quebec), Brazil (LGPD), Switzerland (revFADP), Australia (Privacy Act 1988), Japan (APPI), South Korea (PIPA), Singapore (PDPA), and others.

18. Changes to this policy

We may update this Policy to reflect changes in law or our practices. Material changes will be notified via email or a prominent site banner at least 30 days before taking effect. The “Last updated” date at the top reflects the latest revision.

19. Contact

Privacy enquiries, rights requests, complaints: use our Contact form. DPO and EU/UK representative details (where appointed) appear in our Legal Notice / Imprint.

COOKIE POLICY

LAST UPDATED: APRIL 2026 · ePRIVACY DIRECTIVE 2002/58/EC · PECR · CCPA

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. “Similar technologies” include localStorage, sessionStorage, IndexedDB, tracking pixels, SDK identifiers, and device fingerprints. This policy covers all of them.

2. Categories of cookies we use

3. Specific items stored on your device

This list is kept up to date. Some items may be absent depending on your configuration.

4. Legal basis for cookies

Under the ePrivacy Directive 2002/58/EC (as amended) and its national transpositions (e.g. UK PECR, France Loi Informatique et Libertés), strictly necessary cookies may be set without consent; all other cookies require prior informed consent. Under GDPR, where cookies involve personal data, the cookie consent also forms the lawful basis for that processing.

5. How to give, refuse or withdraw consent

On your first visit you see a banner letting you Accept All, Reject All or open Cookie Preferences to choose per category. Refusing is as easy as accepting. You can change your mind anytime via the Cookie Settings link in the footer; changes take effect immediately and we do not set the rejected categories on subsequent visits.

You can also manage cookies via your browser settings (delete, block, prompt). Note that disabling strictly-necessary cookies will prevent the Service from working.

6. Global Privacy Control & Do Not Track

We honour the Global Privacy Control (GPC) browser signal where recognised by law (California, Colorado, Connecticut). If we detect a GPC signal we will treat it as an opt-out of “sale”/“sharing” under CCPA/CPRA and as withdrawal of non-essential cookie consent. We do not currently act on the legacy DNT header because no consistent standard exists.

7. Third-party cookies

We do not serve third-party advertising cookies. Third-party services (Gumroad checkout, Firebase) may set their own cookies on their domains during payment or authentication flows; their policies apply: Gumroad, Google Firebase.

8. Changes

We keep this list up to date. Significant changes are notified via the banner or email. See the “Last updated” date above.

REFUND POLICY

LAST UPDATED: APRIL 2026 · EU 2011/83/EU · UK CCRs 2013 · US STATE LAW

1. Summary

• Monthly subscription: full refund within 14 days of first purchase if you are not satisfied.
• Yearly subscription: full refund within 14 days of first purchase OR a pro-rata refund on renewal if cancelled within 7 days of renewal charge.
• Lifetime purchase: full refund within 14 days if less than 10% of premium content has been accessed (measured by unique questions opened).
• ATO / B2B licences: refund terms are set in the licence contract; the 14-day consumer rule does not apply to business customers.

2. EU & UK consumers — right of withdrawal

Under EU Directive 2011/83/EU (“Consumer Rights Directive”) and the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers have a 14-day right of withdrawal from a distance contract without giving a reason.

Digital content exception: when the contract is for digital content not supplied on a tangible medium and performance has begun with your prior express consent and your acknowledgement that you thereby lose your right of withdrawal, that right is extinguished. When you check out for a paid plan, you consent to immediate supply of digital content and acknowledge the loss of the withdrawal right.

However, we voluntarily offer our 14-day money-back guarantee described above, which is more generous than the statutory minimum.

3. Conformity of digital content (EU Dir. 2019/770 · UK CRA 2015)

The Content must conform to the description, be fit for purpose and have the features and functionality you can reasonably expect. If it does not, you are entitled to have it brought into conformity (fix/update) or, where that is impossible or disproportionate, a proportionate price reduction or termination with refund. These rights are in addition to, and not limited by, our voluntary money-back guarantee.

4. Exceptions

• Requests made after 14 days of the original purchase (voluntary guarantee).
• Accounts that violated our Terms of Service (e.g. credential sharing, scraping, resale).
• Lifetime purchases where more than 10% of unique paid-tier questions have been opened.
• Gift codes once redeemed (the giver may request a refund before redemption only).
• B2B / ATO licences — refund governed by contract.

5. How to request a refund

Send a request via our Contact form with subject “Refund request” including your account email, order reference (from your receipt email) and brief reason. You may also use the Gumroad customer portal. We process approved refunds within 14 calendar days by the original payment method. Bank-side crediting can take up to a further 10 working days.

6. Chargebacks

Please contact us before initiating a chargeback — most issues can be resolved faster with a direct refund. Unjustified chargebacks may result in account suspension and a referral to Gumroad's dispute team.

7. Currency & taxes

Refunds are made in the original currency of the charge. VAT / GST / sales tax collected by Gumroad is refunded together with the net amount according to applicable tax rules.

8. US consumers

Residents of US states retain any mandatory consumer-protection rights under applicable state law (e.g. California Civil Code § 1723 receipt requirements). This Refund Policy does not limit any such rights.

9. Changes

We may revise this Policy; the revised version applies to purchases made after the effective date. Purchases made under a prior version remain subject to that version's terms.

LEGAL NOTICE · IMPRINT

LAST UPDATED: APRIL 2026 · § 5 TMG · LCEN · EU DIR. 2000/31/EC ART. 5

Responsible for editorial content (§ 18 MStV / RStV)

[Same as Operator above, or delegate name + address if different]

Data Protection Officer (if appointed)

[Name / reachable via Contact form — a DPO is only mandatory under GDPR Art. 37 in limited cases; most solo operators are exempt]

EU / UK Representative (only if Operator is established outside the EU/UK and processes personal data of EU/UK residents, Art. 27 GDPR)

[Not required when Operator is established in an EU/EEA Member State or the UK]

Hosting / Technical provider

[Hosting provider name and address — e.g. Netlify Inc., 512 2nd Street, San Francisco, CA 94107, USA]

Payment processor / Merchant of Record

Gumroad, Inc. — 548 Market St #6691, San Francisco, CA 94104-5401, USA. Acts as Merchant of Record: handles checkout, card processing, VAT/sales-tax collection and remittance globally. This means invoices appear with “Gumroad” as the seller of record; refunds and tax documents are issued by them on our behalf.

Online Dispute Resolution (EU Reg. 524/2013)

The European Commission provides an online dispute-resolution platform at ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.

Trademarks

v1prep™ and the v1prep logo are trademarks of the Operator. Third-party trademarks (Airbus, Boeing, EASA, ICAO and others) are property of their respective owners and appear for identification purposes only; no affiliation or endorsement is implied.

Liability for links

External links are provided for information only. We do not control the content of linked third-party sites and are not liable for it. At the time of linking the linked pages were checked for apparent illegal content.

DISCLAIMER & INDEPENDENCE

LAST UPDATED: APRIL 2026 · EDITORIAL POLICY · USER REPORTING

1. Educational purpose only

Content on v1prep — question banks, explanations, study notes, articles and schemas — is provided for educational and interview-preparation purposes only. It is not a substitute for:

• Approved courseware of a registered Approved Training Organisation (ATO);
• Official manufacturer documentation: FCOM, FCTM, QRH, MEL, AFM;
• Regulatory texts: EASA Part-FCL, Part-ORO, Part-CAT, FAA FARs/AIM, ICAO Annexes;
• Your operator's current Standard Operating Procedures (SOPs) and Operations Manual;
• Instruction from a certified flight instructor, type-rating instructor or examiner.

Users are solely responsible for consulting authoritative, up-to-date sources before taking any operational, certification or licensing decision. Nothing on v1prep should be used as the basis for an action in a real aircraft, simulator session, checkride, or examination.

2. Editorial commitment to quality

Our goal is to deliver the highest possible quality and accuracy. Every question is cross-referenced against publicly available manufacturer documentation, regulatory texts and academic ATPL materials, and is reviewed by current and former pilots. Sources are cited where applicable. Aviation knowledge nevertheless evolves: regulations are amended, manuals are revised, type-specific differences exist between operators, and human authors make mistakes.

3. Help us improve — report a discrepancy

If you spot an error, an outdated reference, an ambiguous explanation or content that conflicts with your operator's SOPs, please tell us. We review every report within 48 hours and apply corrections in the next content update (logged in the Changelog).

• Quickest: click the ⚑ REPORT ERROR button shown beneath any question's explanation. Your report attaches the question ID automatically.
• Or: reach us directly via the Contact form with subject “Content correction”.

4. Trademarks & third-party references

Names such as Airbus, A320, A320neo, Boeing, EASA, FAA, ICAO, CFM, IAE, and airline names appearing in articles or interview-prep banks are trademarks of their respective owners. They are used solely for identification and educational reference. No affiliation, endorsement, sponsorship or partnership is implied.

5. No warranty

To the maximum extent permitted by law, content is provided “as is” without warranties of accuracy, completeness, timeliness or fitness for any particular purpose. See Terms of Service § 4 and § 10 for the full warranty and liability terms. Nothing here limits the statutory consumer rights of EU/UK consumers.

6. Contact

Editorial enquiries, accuracy concerns, takedown requests or suggestions: use our Contact form. Operator and registered details are listed in the Legal Notice / Imprint.

ACCESSIBILITY STATEMENT

LAST UPDATED: APRIL 2026 · WCAG 2.1 AA · EN 301 549 · ADA TITLE III

1. Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (the basis of the European standard EN 301 549 and the legal benchmark for ADA Title III in the US). At this time v1prep is partially conformant — some parts of the content do not yet meet all Level AA success criteria. Remediation is ongoing.

2. Features already implemented

• Semantic HTML5 landmarks (header, nav, main, footer).
• Keyboard navigation for quizzes, menus and modals (press “?” for the shortcut cheatsheet).
• Light and dark themes with sufficient text contrast (tested ≥ 4.5:1 for body text).
• Scalable typography (user may zoom to 200% without loss of functionality).
• Alt text on informative images; decorative SVGs marked aria-hidden.
• Focus-visible styling on all interactive elements.
• Form labels programmatically associated with their inputs.

3. Known limitations

• Some legacy schemas lack a textual long-description; we are adding alternatives.
• The cookie banner auto-closes after 30 s — users with longer reading times can reopen it from the footer.
• Mobile-specific drag interactions do not yet have equivalent keyboard shortcuts.

4. Technologies used

HTML5, CSS3, JavaScript (vanilla), SVG, WAI-ARIA. The Service is designed to be compatible with recent versions of major browsers and screen-readers including NVDA, JAWS, VoiceOver (macOS/iOS) and TalkBack (Android).

5. Feedback & assistance

If you encounter an accessibility barrier, please tell us via our Contact form with subject “Accessibility”. We aim to respond within 2 working days and to offer an accessible alternative wherever possible.

6. Enforcement (EU)

If you are not satisfied with our response, EU residents may contact the competent national enforcement authority under the European Accessibility Act (Dir. 2019/882) and Web Accessibility Directive (Dir. 2016/2102).

7. Assessment method

Conformance has been self-assessed using automated tools (axe, Lighthouse) and manual testing with keyboard-only and screen-reader walkthroughs. An independent audit is planned.

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

CCPA / CPRA · COLORADO CPA · CONNECTICUT CTDPA

Nevertheless, California, Colorado, Connecticut, Virginia and Utah residents may use this page to formally confirm an opt-out, request that we do not re-enable sale/sharing in the future, and have that preference logged on your account.

Confirm opt-out

Submit an opt-out request via our Contact form with subject “Do Not Sell/Share”. Include the email associated with your account; no login required. We process opt-outs within 15 business days. We honour the Global Privacy Control browser signal automatically.

Other California rights

• Right to know what personal information we have collected.
• Right to delete your personal information.
• Right to correct inaccurate personal information.
• Right to limit use and disclosure of sensitive personal information (we do not collect any).
• Right to non-discrimination for exercising any of these rights.

See our Privacy Policy § 15 for full details.